For anyone in or interested in the tourism industry to explore issues associated with branding a country, region, destination, attraction, hotel, tour etc

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7 of the Top Destination Brands of the Year

  Visit Maldives Over the past decades, destinations in Europe, North America, and the Caribbean have been the stars in both destination branding and popularity among travelers. And while all the above certainly remain among the world´s most powerful performers in tourism, the World Travel Awards (dubbed “the Oscars of travel”) in 2023 have underscored strong showings outside these traditional areas, particularly in Asia and the Middle East. Here´s a quick rundown of this year´s winners: read…

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How brands can manage a travel-industry crisis like coronavirus

Travel isn’t always a bed of roses. There are natural disasters, tainted products, bad actors, data breaches, regional and global viruses, and events big and small that require industries to step up, speak up, and do whatever it takes to care of their employees and customers.  As the coronavirus outbreak tops more than 135,000 in some 140 countries, it’s an appropriate time to offer advice on how to handle an industry crisis. read post

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Cross-border migration and tourism

All across the world - Europe, the United States, Australia, Asia, and elsewhere - immigration and refugees are hot topics. But little attention has been paid to how this issue meshes with the other great mass movement of our era: tourism. An integral part of tourism is the exchange of cultures and the appreciation of the “other”, and the industry is often dependent on "importing” guest workers from abroad, who provide needed services and often also give a sense of the exotic…

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  • Alan,

    I read your post and LS Sya´s article on Brand Channel. And I would agree with his comments "A brand, whether it is a product or a nation is a collection of perceptions" and "A clarion call should go out to all Malaysians, from musicians, artists and corporations, to emulate the brand ambassadors and venture out. Every individual success will add value to Brand Malaysia and will, eventually, help make Malaysia a significant global economic force." In saying that I am assuming that he means sellingt the brand Malaysia, not the campaign strapline Malaysia, Truely Asia (Cringe again!).

    The issue is will Malaysians hear the clarion call if it is a brand marketing campaign imposed on them? Or would they do better to adopt an Australia like approach so the engagement is real and no clarion calls are required.

    He also makes reference to the decisions of policy makers and their impact on the brand. Getting this right would be a better focus than comming up with more campaign slogans I would argue.
  • Brand Malaysia
    The FI Grand Prix this weekend has put the world's spotlight on Malaysia.

    You might wish to eavesdrop on a creative and controversial conversation with LS Sya - the originator of Project Brand Malaysia

    Tripatinos - any comments and viewpoints would be most welcome.
  • Alan,

    On these ideas I cannot agree. "London isn't England and New York isn't America" you say, but in both cases they would probably be the first cities that anyone would name in relation to those countries, and the same is true of Rio de Janeiro and Brazil for example.

    I see this as a place and country branding campaign. It enriches our understanding of both and the associations we make with both. And, the country brand is the sum of all the associations and perceptions we have of the place.

    This campaign is all the more powerful in that if gives a voice to the people we might trust, the people that live there, that will be our hosts. The audience will definately find this more credible and authentic than a regular ad campaign, and I suspect the result may be less cliché riddled too.
  • Brand Australia
    Jose, thanks for the heads-up on Tourism Australia's latest international campaign: 'There's nothing like Australia'.

    My take: This is not a country brand campaign, more a country sub-brand campaign - Oz's resorts, towns and cities - a focus on local not national.

    But the last thing a sophisticated city like Sydney needs, is to be associated with Brand Australia's outback, rough, tough, macho image - in other words - its cultural source code: Crocodile Dundee.

    Clearly, Sydney is positioned within Australia on the world map, but it is in the influential mind-map where they are in very different places. The same principle applies to other aspiring world-class cities: London isn't England and New York isn't America. Ambitious cities need to follow the strategies of independent city-states such as Singapore.

    So, while Paul correctly points to the campaign's local benefits, it is at an international level where 'There's nothing like Australia' is destined to join its predecessors 'Australia in a different light' and 'So where the bloody hell are ya?' campaigns in the dustbin of destination branding history.
  • Jose, I think its an excellent idea in several levels, and hopefully just the start of greater local buy-in, participation and support building. I believe Canada is taking similar steps in this direction with the aim of encouranging all to be part of the tourism experience out a natural sense of pride in their own place in the world, and nobody knows how to sell a place better than locals. Agreed the tagline could be much more inspiring!
  • Just read on eTurboNews that Tourism Australia has launched its latest international marketing campaign under the tagline "There's nothing like Australia."

    Here's what's interesting: "The campaign starts with a competition from next month calling on Australians to upload photos to a new website, and complete the line: 'there's nothing like ...'"

    While the tagline itself may not be particularly evocative, using it to encourage locals to become involved in promoting their towns and regions in a social network context is certainly a creative twist.

    What do you all think about this strategy?
  • M for Melbourne the Brand
    The-Burn-is-Back: Great start for FI Down Under thanks to the City of Melbourne whose branding is off-code & off-track
    M for Melbourne the Brand
    From Swine flu to Initialitis, the alpha-contagion throws up an M in Melbourne - the unlucky 13th letter of the alphabet
  • Alan, Some really good thoughts in there which I think probably add to the diversity and other messages they are alread putting out. It all boils down to selling the authentic and making it real and meaningful for people, the tourists and the locals, so that all appreciate the value what lies within. But, I still don´t buy the "big brand idea" concept. In the piece you wrote you your self suggest that there are several stories to be told. Each will likely have appeal to different tourist types. One big idea, to my mind, just dilutes the strengh there is in the development and communication of a series of carfully targeted stories, or groups of stories. As I said, my opinion is the brand is the country name, and our perceptions of it in many dimensions. I do agree on the need for the future focus, but a future focus related to each story, that relates to where the country leaders, with citizen buy-in, want to take the country. I don´t believe it is possible to get people to buy-in to the idea, it sounds unreal, devalues diversity and ignores the richness that comes with complexity. To be honest I think to most people the concept, and any expression of a big brand idea, would be viewed by many as marketing hype (BS).
  • Brand Singapore
    A work-in-progress for a world-class city-state

    The above blog posting at Brandopia: The Branding Destination for Place Pioneers, highlights two promising areas for Singapore to find its big brand idea but with a future focus.

    Tipatinos - over to you to discuss and comment please...
    Singapore: A Work-in-Progress for a World-Class Brand
    Singapore: A work-in-progress for a world-class brand
  • Strategy vs Tactics
    Thanks Paul for your insightful comments. The situation gets even worse when you discover that Aruba already know what their big brand idea is: The clue is in their national symbol - The Divi Divi Tree - which always points in a south-westerly direction due to the prevailing trade winds. (I can't talk about it in more detail in a public forum like this).

    But this is a classic example of the big brand idea getting 'lost-in-translation' when it moves from the brand strategy agency to the advertising tactic agency.
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