For anyone in or interested in the tourism industry to explore issues associated with branding a country, region, destination, attraction, hotel, tour etc

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7 of the Top Destination Brands of 2023

  Visit Maldives Over the past decades, destinations in Europe, North America, and the Caribbean have been the stars in both destination branding and popularity among travelers. And while all the above certainly remain among the world´s most powerful performers in tourism, the World Travel Awards (dubbed “the Oscars of travel”) in 2023 have underscored strong showings outside these traditional areas, particularly in Asia and the Middle East. Here´s a quick rundown of this year´s winners:…

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How brands can manage a travel-industry crisis like coronavirus

Travel isn’t always a bed of roses. There are natural disasters, tainted products, bad actors, data breaches, regional and global viruses, and events big and small that require industries to step up, speak up, and do whatever it takes to care of their employees and customers.  As the coronavirus outbreak tops more than 135,000 in some 140 countries, it’s an appropriate time to offer advice on how to handle an industry crisis. read post

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Cross-border migration and tourism

All across the world - Europe, the United States, Australia, Asia, and elsewhere - immigration and refugees are hot topics. But little attention has been paid to how this issue meshes with the other great mass movement of our era: tourism. An integral part of tourism is the exchange of cultures and the appreciation of the “other”, and the industry is often dependent on "importing” guest workers from abroad, who provide needed services and often also give a sense of the exotic…

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What's behind Costa Rica's new country brand?

Costa Rica’s newly launched country brand, “Essential Costa Rica” (Esencial Costa Rica), centers on a complete image of the country – from its “peaceful, down-to-earth” people who proudly preserve their environment and happily enjoy a high quality of life, to a modern world of technology, trade and commerce, all set in the world’s premier ecotourism destination of rich biodiversity...read complete post

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  • LOL If you ever see it on video, let me know! Seriously though the campaign is gorgeous, and those kinds of little grammatical errors always slip through.
  • Ups!!!. "te acaricia sus pies" should be a really difficult task to perform!!! :::)))
  • You're right, Rafa, the new Andalucía campaign is brilliant work. One thing though: they have a major grammatical booboo on the home page at http://www.andalucia.org/nueva_campana/: "te acaricia sus pies" is formal, where the rest of the copy uses the informal "tú" ... and in correct Spanish, it should be "te acaricia los pies," since "tus" would be redundant with "te" ... should we tell them? Guess they haven't noticed!

    campaign at
  • Good question, Paul. Regional Authorities have been pouring huge quantities of money on these clichés (made by Bassat Ogilvy). Hopefully, if the new Marketing Plan is taken into a serious consideration, things will change!.This new plan was coordinated by Eulogio Bordas and his team of THR. And they've done an excellent job.
  • Re Andalucia, I can´t comment on the timing of branding actions, but I did take a look at the link, and the site in English. I spent a great Christmas period there some years ago, and know it to be a great place. The images used in the marketing just don´t reflect they place I liked so much. Most images sell the attractions and sights,but not the experience or the atmosphere, and certainly not the food and wine which were fantastic, and the main reason I would return. Some of the beach images (with people) sell some of the feeling, but are pretty generic and cliché. Thankfully I didn´t see the "Andalucia loves you" strapline on anything in English as that just makes me cringe - emphasising the issue of cultural sensitivities I guess. I think this case also highlights the fact that past visitors are perhaps your best marketing assets - I would definately recommend anyone to visit! But how many marketing strategies make the most of this salesforce?
  • Just a brief note to update Rossitza Ohridska-Olson' info about Andalucia, Spain branding strategy. Since the Expo 92, Andalucia has undertaken two major re-branding actions (Andalucia there is only one and the newest, Andalucia loves you) and it's the main destination among locals. http://www.andalucia.org/nueva_campana/
  • Alan, thanks for an excellent contribution. I now see where you are coming from.

    I think your assessment and examples are elightening, and I am intrigued to hear you expand on the last paragraph if you would, expecially the sentence, "It's the journey not the destination which might prove to be the most valuable aspect for us brand developers."
  • Brand America
    Paul, many thanks for keeping the creative conversation rolling. I aim to deal with your insightful questions below which as you will soon see, takes us to a new, rarely-explored destination - where the cultural source codes that drive our behaviour patterns live in the dark recesses of our sub-conscious minds – our tour guides being cultural anthropologists and regression analysts, who take people back to their earliest imprints – the most impressionable times of their lives - usually when they're 7-8 years old.

    Q: “ ...if 'Home of the American Dream' and / or 'Decade of Hope' are the big brand idea, I would say that there is hardly any re-positioning in that.”

    A: Spot on! Which is why it is vital for destination brands to be perceived as a brand leader in their market category. The market will quickly forgive and forget any mis-steps as the brand recovers and continues its leadership role to a fabulous future. Recall how Brand France, the world's No.1 destination, recovered from a series of international boycotts when it triggered a nuclear test in the Pacific despite worldwide condemnation. I very much hope that an Obama-led Brand America will do the same. Time will only tell.

    Q: “Were tourists ever attracted by the American Dream?”

    A: No, if you use the traditional focus group methodology, because people oftentimes can only respond based on information in their conscious mind. But we are now beginning to improve our understanding that people's behaviours are driven by their sub-conscious minds – the repository of their earliest imprints – and sadly they cannot easily articulate why they do or not do things – until and unless they are regressed to their early childhood.

    Brand Australia's recent tourism campaigns in the US and elsewhere – 'In a different light' & 'Where the bloody hell are you?' - are good examples of campaigns that tested well in focus groups but failed in the marketplace. You see, the cultural source code for Australia in America is CROCODILE DUNDEE: tough, rough & macho.

    So, let's now speculate how 'American Dream' generates tourism among two of the world's most frequent traveller nations: The Germans and the English.
    First, most of America's man-made destination sub-brands – Disneyland, Las Vegas, New York – were all influenced by 'American Dream'.

    Next, the culture source code for America in Germany is JOHN WAYNE: the benevolent cowboy who rode into town and tamed the wild west frontier so Americans could build their dream. Also the American GI's (cowboys) rode into town (on their tanks) and saved the ordinary Germans during their darkest hour in their history.

    However, for the English, the cultural source code for America is ABUNDANTLY BIG: super-sized meals, long & wide freeways, tall skyscrapers.

    There is a further complication and that is the code for the Germans in Germany is ORDER or The Rules while for the English in England it's CLASS or Higher Social Status. 'American Dream', the code for Americans in America, must align itself to 'John Wayne/Order' and 'Abundantly Big/Class' if Brand America is to continue to attract two of the world's most frequent traveller nations.

    Paul, we live in interesting times, with globalism triggering tribalism, and multi-culturalism spreading like wildfire throughout the world - online and offline. It's the journey not the destination which might prove to be the most valuable aspect for us brand developers.
  • Alan, thanks for your thoughts. Regarding Brazil and latin America I share your goal of inspiring improvements in the country brands, particularly in relation to tourism, and especially sustainable tourism that is focused on delivering benefits to all. That is what I am trying to do here in Brazil.

    Regarding Brand America, for sure I agree that Brand America may get the re-positioning it badly needs after the damge done in the last decade. But, if "Home of the American Dream" and / or "Decade of Hope" are the big brand idea, I would say that there is hardly any re-positioning in that. Sure, Obama´s policy changes may help re-establish the American dream for many, but are they going to attract more tourists? And, were tourists ever attracted by the American Dream?

    I am not really following the logic, but am keeping an open mind and hope you will share your views. And yes, we will keep the discussion rolling!
  • Paul, thanks so much for giving me the opportunity to highlight an example of a country brand developing a 'future-focused big brand idea'.

    Arguably, Brand America: Home of the American Dream, is one of the best examples, where anybody, including immigrants, have the 'freedom' to pursue their dream. From tourism (eg. Destination Disneyland & Las Vegas) to economic development (eg. Destination Wall St & Silicon Valley).

    Over the last decade, however, Brand America has 'exported' its brand of 'freedom' using military might on a false premise. But in this new Obama-led decade of 'Hope', Brand America has a new chance to re-position itself at home and abroad as once again the Home of the American Dream. Time will only tell.

    I shall soon be blogging about how Singapore could find its 'uniquely' big brand idea within its cultural collisions and contradictions - the mother-lode of many big brand ideas, in order to accelerate its international visitors from 8 million to over 10 million. And hopefully this would inspire other Asian country brands such as India to find its own big brand idea so it can attract more than its non-so-incredible 5 million international visitors - despite being the world's largest democracy.

    Paul, it would be great if you could inspire the South American countries starting with Brazil. Perhaps land-locked Boliva, one of the poorest South American countries, could be a source of inspiration?

    Let's keep the creative conversation going!
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