Hotel guests have said it again and again: after location, and service that exceeds expectations, free and reliable WiFi matters the most.
So why do hotels charge for WiFi and why do guests have to struggle find a location that works?
Hotelchatter says that while most hotels provide free Wi Fi, (according to their 1013 Hotel WiFi report , more than two-thirds of hotels say they provide the free service), "availability can be limited to the lobby, or its only free for a while before you have t
hotel reviews- (4)
Battle of the Review Giants: HolidayCheck vs. TripAdvisor
In the unfolding drama of TripAdvisor vs Fake Reviews that has played out in various travel publications, HolidayCheck has upped the stakes by trumpeting its differences with TripAdvisor relative to the integrity of hotel reviews.
In fact, the Swiss-based online travel portal, Europe’s largest, wasted no time in setting out its marketing strategy. Its press release opens with: “ ‘No more reviews you can trust’ at TripAdvisor. Customers ar
TripAdvisor Takes Legal Action Against Fake Reviews: Trouble Ahead?
Chris Emmins, reporting for KwikChex, says that the legal action TripAdvisor is now taking against hotels that solicit and post false reviews, is “tearing TripAdvisor apart.”
KwikChex, the dogged, Wikipedia-like global reputation protection company based in the UK, just reported that TripAdvisor has proceeded against hotels that have egregiously faked positive reviews on their sites.
The biggest offender apparently is the Rivers
Curated Hotel Information vs Crowd-sourced Content
Sarah Lacy, in her typically classy and insightful travel content, points out in TechCrunch that basically we all know what to expect from an airline, no matter what airline or in what country.
We all get the bad legroom, the free soda, the predictable (if you're lucky) arrival and departure times) all of which make air travel a ho-hum, uninteresting and non-memorable part of travel
But, Lacy says, a hotel is a different story.
It's your home aw
