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| From NMT Images |
When James Hough’s pet puppy, Iagan, died on Delta flight #125 from Brussels to Atlanta in February, he was devastated.
But not paralyzed. He confronted Delta, which initially offered him $1,800 in compensation.
But Hough wanted answers, not money, so he persisted in trying to determine just how his dog died. He asked to see the original crate Iagan was carried in.
Instead, Delta sent a brand new crate, representing it as the original one.
Hough challenged Delta, which then withdrew
