Technology Fails Locking Guests Out of Hotel Rooms
Guests at the Denver Marriott Tech Center would have loved a set of hard keys to their rooms on New Year’s Eve because, as if by magic, a computer malfunction locked every guest out of their hotel room. And locked the elevators shut.
Bad enough, but this was just before the stroke of midnight on New Year’s Eve.
TNooz, the tech-talking travel web site, reported that moods of the guests quickly went from happy and celebratory, to downright mean
