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Comments
Wrong. All the attention yesterday was on the other coast where the powerless Carnival Splendor was finally docking in San Diego to a media frenzy.
So it goes.
Why did you suggest they sell ads/commercials on the in-flight entertainment? I appreciate being able to listen to hours of music without commercial interruption. I like watching TV shows and films without commercials.
Two weeks ago I flew from Santo Domingo to New York on Continential. The movie and music were free. The movie was Letters to Juliette. Oddly, the flight down on American I had the same movie.
The US-based airlines seem to be waaaaay behind other airlines. I typically fly Air Canada. On their planes, each seat has a TV screen. You have a choice of about 50 films and 50 television programs. This is commercial free - at least during the show. Each time you click on a new program there that damn, annoying Canadian Imperial Bank of Commerce credit card commercial of old female friends rushing to surprise the other in a vineyard in Tuscany.
Cathy Pacific, Lufthansia, Air France - free entertainment at your seat and no commercials or ads.
How were they charging for the entertainment? Was this to turn on the system at your seat or for a headset? I ask because I travel with my own noise-reducing set. And a book.
I am a frequent flier, a full-time travel writer and consumer affairs reporter for the prominent website JohnnyJet.com.
On 9 Nov., I flew on your flight CO 699 from Nassau to EWR, connecting with CO 111 to Cleveland.
I was flabbergasted to discover that on both flights (and the first one was 3 hours long), there was not a single entertainment option that was complimentary – not even an audio-only channel for music!
Whether you wanted simple music or a recent hit movie (or anything in between), the charge was a whopping $6.00. And not only was it no less money for a flight that was just 60 minutes in the air – it was advertised as a “special introductory price of just $6.”
Just how high do you eventually expect to hike it?
It is incredible to me how your greed has blinded you even to obvious revenue-generating opportunities. Many passengers who balk at paying movie theater prices to watch a network television show (with commercials, no less) would welcome the opportunity to tune into a free (music and/or talk) in-flight radio station – which could sell on-air advertising to a captive audience much the same way drive-time radio does.
Of course, such an audio channel would be a terrific way to promote Continental’s vacations, travel partners and credit cards as well.
I could give you many more ideas for content, both audio and visual, that would cost neither you nor your passengers anything -- and that you could repackage at a profit.
Clearly, however, it is apparent you are interested not in satisfying your customers – only in ripping them off.
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