Comments

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  Elyse Jessica Glickman June 4, 2013 at 4:36pm

  I actually found this yesterday and reached out to the people on that list. The info is a bit old and I have heard nothing back yet, but did make the good faith effort.

  And a thank you to Ed for taking my complaint seriously.

  Anil, these are the same numbers I found on the original web site and on the Ryan Campaign site...tried them again in good faith.

  What I may end up doing is cut my losses.  My Eurail pass arrived yesterday, and I figured out how I could get from Bari to Veneto with the time table they forwarded.
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  Sam Scribe June 4, 2013 at 4:17pm

  I have flown RyanAir and had no problems, but I've heard too many stories from other people who did. See this complaints resource group: http://www.ryanaircampaign.org/contact.html
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  Ed Wetschler June 4, 2013 at 4:12pm

  Thanks, Anil. And thanks, Elyse, for raising this issue. Pretty infuriating.

  Airline writer Christine Negroni suggests emailing pauline.mcalester@murrayconsult.ie .
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  Anil June 4, 2013 at 6:12am

  Ryan Air (I shake my head) 

  Try these numbers and see if helps -  +353 1 812-1100 +353 1 812-1212
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  Elyse Jessica Glickman June 4, 2013 at 5:54am

  This is the error message I am getting

  You are unable to change your flight due to one of the following reasons:
  
  1)You have a Spanish Discount in your booking
  2)You are flying on a Domestic Route.
  
  
  Please contact our call centre to complete your flight change request.

  Maybe should I call their italian line? My concern is I don't speak italian
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  Elyse Jessica Glickman June 4, 2013 at 5:50am

  Thanks for the speedy reply, Anil,

  I did in fact go on this link and try to change Brindisi to Bari, but I got an error message telling me my only option was to call a customer service line--some lame excuse that I could not change a reservation involving two places in the same country. From there, I did research online and found a group of unhappy British travelers who set up a web site for people upset with Ryanair.  They listed several PR execs, so I wrote them with similar information to see if anybody would bite.  The Ryan Campaign group also listed numbers, but as the site is from 2011 or so, this info may not be updated.

  I will PM you first thing in the morning if I do not get a response and I am unable to get through on the numbers.

  Elyse
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  Anil June 4, 2013 at 5:44am

  First, did you try this link ? The LCC (Low Cost Carriers) in that part of the world, make southwest an jetblue look like full service airline. 

  Phone numbers unfortunately not easily obtainable. If you do not get the numbers by morning, PM me.
• 

  Elyse Jessica Glickman June 4, 2013 at 4:38am

  Boy did I screw up.  I booked a flight on RyanAir at the advice of a friend, and did not realize what an unfriendly obnoxious airline this ways.  I booked a short flight between Brindisi and Venice on June 14 thinking that even with its reputation, I could tolerate an hour flight.
  
  -However-

  Due to a mistake the tour planner for the Italian Press trip I will be on made (failing to send me the correct itinerary), I booked and paid for a flight departing from Brindisi to Veneto/Termino/Venice, and just found out I have been referring to the wrong schedule and need to change my flight to one departing from Bari to Venice on the 14th.  I need to call or contact somebody to change this.I tried to change this on line but the system won't let me and the phone numbers on the web site do not work for US callers. Next, I learned what most Europeans already know...these rude folks intentionally post NO emails on the site and they have phone numbers that cost 59 cents a minute and they keep you on hold forever.

  I read on the Ryanair site that All Ryanair flights are fully changeable but cannot be cancelled--I need to change my flight from a Brindisi departure to a Bari departure on June 14. I am sure they will charge me an arm and a leg to do this, but I am kind of screwed.

  If anybody can provide any kind of contact (i.e. an email that is unpublished; a phone number that connects to a live person) with Ryanair, I would appreciate it.
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  Sofie Couwenbergh January 18, 2013 at 11:54am

  An article about how we booked our flights to Los Angeles and Las Vegas

  
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  Darryl Musick December 19, 2012 at 4:55pm

  It's the "Best of" awards at The World on Wheels. Today, we reveal probably the most predictable award for us, the Best Airline of 2012: http://tinyurl.com/c3qem4z
  

  The World on Wheels

  An ongoing adventure of travel and living while using a wheelchair. Tim has been disabled from birth. Darryl is his father and caregiver who travel…