travel reviews (2)

How Badly Did TripAdvisor Blunder?

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The case involves Mr. Ziggy Hussain who runs the popular Ziggy's Spice House in downtown Halifax (Nova Scotia), Canada.

According to the Halifax Courier, TripAdvisor summarily removed 280 reviews after its "fraud detection system indicated suspicious activity."

The result: Hussain's restaurant was demoted from the number one position in the town to the bottom of the list. Worse, TripAdvisor actually claimed the restaurant was engaging in "criminal activities" by breaking the law in publishing fr

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Review Sites Get Poor Grades

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KwikChex, the reputation management and consumer-reassurance site, has published its first ratings of the top travel reviews sites. Each site has been awarded a star rating according to a KwikChex analysis of reliability factors.

Remarkably, no site has been awarded the top 5 stars at present, but several, such as Booking.com and Expedia have been awarded 4 stars, thanks to their carrying reviews from fully identifiable customers of the businesses they have reviewed.

In a previously post, New

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