Tokyo Station shines brightly with its new Japan Rail (JR) Travel Service Center (open 7:30am – 10:30 pm everyday). Here, you can ask anything you want about Japan Railways trains. You can purchase a JR East travel pass (available only to foreigners), by JR train tickets, and exchange your “All Japan” rail pass voucher or “exchange order” (purchased only outside Japan) for the actual 7, 14, or 21-day rail pass.
You will even find the service center convenient for holding and delivering luggage an