The travel industry runs on conversations, inquiries, quotations, bookings, and follow ups… really, it is all tied together. A potential traveler might reach out to an agency via a website form, social media, email , a phone call, or even a messaging platform before they commit to anything. But trying to keep track of all those interactions becomes hard fast when the customer details are split across spreadsheets, multiple inboxes, and separate booking tools.
This is kinda where custom CRM soluti