Think about what airlines actually sell when they sell a business class seat.
Not the seat itself. Not the extra legroom or the lie-flat bed, though those matter. What they're really selling is the removal of friction. The separate check-in queue that takes four minutes instead of forty. The lounge where the noise of the terminal doesn't reach you. The priority boarding that means you're settled before the economy cabin has even started filing in. The meal that arrives when you want it, the drin
chauffeur (2)
There is a moment in every city I visit when I figure out how it actually moves. Not how the tourist map says it moves. Not how the hotel concierge suggests. The real rhythm — where the bottlenecks are, which transport options quietly fall apart after 9pm, and what the people who actually know the place do when they need to get somewhere without drama.
After forty cities across six continents, I have made most of the mistakes there are to make. I have waited forty minutes for a taxi in Tokyo that
