A profession very much in transition thanks to the Internet - and now, increasingly, artificial intelligence - travel's front-line retailers are some of the most knowledgeable folks in the industry. Here's a place to exchange views about issues, destinations, and more!

 

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The top 10 travel technologies for agencies

The travel industry is evolving rapidly, with new technologies reshaping how agencies operate and interact with clients. For travel agencies, keeping pace with these changes is crucial not just for survival but for thriving in a competitive market. This guide will explore the top ten travel technologies that are revolutionizing the industry and offer practical insights and actionable strategies for integrating these tools into your business. read post  

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How agents can find ChatGPT very useful

  JUTTHANA JAIDEE Imagine planning a vacation by telling your smartphone, "I want to take a four-day trip to Los Angeles in June" and having it spit out a perfect itinerary. That future might not quite be here yet – but with the power of AI and software like ChatGPT, (GPT being short for Generative Pre-trained Transformer), a big step in that direction has definitely been indeed taken. read post  

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Turkey on a Budget: An Unforgettable Adventure for Less

Turkey, the land where East meets West, is a beautiful country with a rich history, vibrant culture, and stunning landscapes. With its numerous ancient sites, delicious cuisine, and friendly locals, it's no wonder that Turkey is a popular travel destination. However, visiting this beautiful country doesn't have to break the bank. In this blog post, we'll explore how you can experience the best of Turkey on a budget. One Nation provides top-notch Turkey tour packages designed to cater to every…

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Everest Helicopter tour

We need to wake up early morning in Kathmandu, Drive to the domestic airport one hour before flying hours, Boundless Adventure will inform you a day before that you are going on a Helicopter tour for three to four hours. Helicopter Landing at the Kalapathar with officer and board the Everest tour by Helicopter.Max four hours Itinerary with the officer.Phase=1=Fly from Kathmandu – Lukla (fueling in Lula and take off to Pheriche) 5/10 minutes landing.Phase=2=Fly to Pheriche and landing for the…

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  • Why You Should Book Your Vacation With "Judy’s Travel Online"

    You are a savvy traveler. So why should you work with me as your travel professional? Let me share FIVE great ways I can save you time, hassles and money by arranging an exciting, memorable vacation for you:

    1. VALUE: As your travel professional, travel is my expertise and passion. I can access information and vacation options you may not have even heard of. This specialized knowledge helps me build a vacation designed specifically to meet your needs, wants and budget.

    2. QUALITY & PERSONALIZED SERVICE: It is easy for me to assess the quality of hotels, cruises, tours, etc, that will best suit your budget and lifestyle. It’s also my goal to make sure your trip is problem-free. In the unlikely event an issue does arise, I’ll take action on your behalf.

    3. SAVE TIME: It’s my job to save you time by doing all the research, providing only the best options for you, and handling all the details to make your vacation planning easy and hassle-free.

    4. EXPERIENCE: Come to me with a travel idea and I’ll give you recommendations for a great vacation PLUS some additional creative ideas to consider. With years of experience in selling travel, I have the expertise to create your best vacation yet!

    5. TRUST: At the end of the day, I’m not here just to arrange your trip. It’s my goal to provide you excellent value and to build a relationship with you that will last throughout the lifetime of your travel needs. For a relationship that can only be based on trust. I plan to earn yours.


    Judy L. Paczkowski
    JUDY’S TRAVEL ONLINE
    877-438-5731
  • I specialize in Destination Weddings and Honeymoons. I also specialize in Vacation Rentals--villas, cottages, apartments (& more) practically worldwide. These are great places for weddings, reunions, work place retreats and meetings--and more. I keep up with education, etc., and take certification classes whenever I can knowing that knowledge can be power.
  • I offer trips for singles, solo travelers and friends in their 30s 40s 50s and pay 10% commission to travel agents - Check out my travel agent website.
    http://www.singlestravel-agent.com/
  • Would love to be listed as a go-lo member expert for the following:
    Premier Australia Specialist
    Kiwi/New Zealand Specialist
    Matai/Fiji Specialist
    Tahiti Tiare Specialist
    Hawaii Specialist
    Cook Islands Specialist

    Thanks!
  • Yes, the article on internet online booking, i.e., Expedia and Orbitz, in particular really came into focus last week for two separate clients who came into the office due to horror stories and problems. They wanted us to "fix" their tickets and get money back from them. Since we didn't do the ticketing, we told them we couldn't change things for them - one wanted a return ticket changed and the other needed intervention because her daughter's ticket was messed up and she wanted help to fix it. I did call on the one ticket to see if Expedia would help at all because the client, although she had her son do this ticket, had been (and is) a client of the office. Expedia would change the ticket at a cost to her of $650+, she opted not to do it. We gave the other client ideas and suggestions of how she should approach Orbitz for a change. She opted to try to make her own changes and found out that she could not and she didn't use our ideas either. Clients are very slowly beginning to listen but they still get upset when the travel agent won't "fix" their errors. ("What??? you charge for assistance or a fee to book tickets????"). It is interesting to see how things pan out on different problems.
  • I am very excited about this site and am looking forward to participating.
    I have noticed clients are looking for the best deal and waiting, waiting, waiting to book....I am a cruise specialist with emphasis on Oceania Cruises.
  • I am a Premier Aussie Specialist, a Kiwi Sepcialist, a Matai (Fiji) Specialist, a KAT (Kenya) and FUNDI (South Africa) Specialist and would appreciate being listed as a qualified "go-lo member expert".
  • I have clients that also have found that the internet booking engines are not as user friendly as they would like for the general public to believe. Some found out the hard way - most just don't want to spend their time trying to deal with it and realize that loyalty goes both ways. I don't touch or comment on a booking that I did not originate and I tell them that it is because of "liability issues".
  • I did read this - excellent news for travel agents. We get complaints all the time and have had several calls wanting us to fix problems of trips booked by clients on the internet. Just read tripso.com some time and see all the complaints and headaches people have. I have had many clients come back after "internet" nightmares.
  • Anybody catch this piece in yesterday's New York Times? Very interesting, about how it's become such a pain to book online that some consumers are giving agents another look...

    "Worst Part of a Trip May Be Booking It on the Web"

    If you dreaded sitting down at your computer the last time you made travel arrangements or felt frustrated by all the time and effort it took to sort through pages of results for flights and hotels, join the crowd.

    A new report, to be released Tuesday by Forrester Research, found that far from embracing the do-it-yourself era, many consumers were fed up with the complicated process of planning and booking travel.

    “What we’ve seen is growing frustration,” said Henry H. Harteveldt, a Forrester travel analyst. “Consumers see other Web sites becoming easier to use — retail Web sites, banking Web sites, media Web sites. But travel is treading water as a category. There are very few travel companies that are really looking to improve the planning and booking process.”

    Instead, customers are forced to figure out extra fees, wade through fine print and understand industry terms like the difference between a deluxe and a standard room, in addition to educating themselves about destinations, flights and hotels, Mr. Harteveldt said.

    “Travel companies expect the consumer to behave like a travel agent,” he explained. “The question I always ask these guys is, ‘Could your mother-in-law use your Web site without having to call you for help?’ The answer is always no.”

    In fact, Mr. Harteveldt said a growing number of consumers appeared to be interested in using an offline travel agency, if they could find one.

    “The fact that there are more people now who would consider using a good offline travel agent is telling me people are saying, ‘Enough already,’ ” he said.


    ...
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