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You might be wondering: does a low-cost airline like Viva Aerobus even offer something called viva aerobus business class? The short answer is no. But that does not mean you cannot have a comfortable flight. Many travelers search for viva aerobus business class hoping to find lie-flat seats, champagne, and fancy meals. The truth is very different.

If you have ever flown with ultra-low-cost carriers, you already know they strip away extras to keep prices low. Viva Aerobus is one of Mexico’s most popular budget airlines. They focus on getting you from point A to point B safely and cheaply. But when you type "business class" into their website, nothing appears. This leaves many passengers confused and frustrated.

At AirlnesDealsHub, we have helped thousands of travelers understand what viva aerobus business class really means (hint: it means nothing). Instead, the airline offers seat upgrades, extra legroom, and priority services. You just need to know what to look for.

In this honest booking guide, we will walk you through every seating option, every upgrade, and every hidden feature. We will also share the viva aerobus customer service phone number (+1-855-662-5620) in case you need to speak with a real person. By the end of this post, you will know exactly what to expect when you book your next Viva Aerobus flight. No surprises, no disappointments.

Does Viva Aerobus Offer a Business Class Cabin?

The most direct answer is no. Viva Aerobus business class does not exist as a separate cabin. Unlike full-service airlines that have first class, business class, and economy, Viva Aerobus operates with a single-class configuration. Every passenger sits in the same cabin, on the same type of seats, with the same basic legroom.

But why do so many people search for viva aerobus business class Because they confuse the airline’s optional extras with a premium cabin. Viva Aerobus allows you to pay for better seats, more legroom, and priority boarding. These are add-ons, not a separate class of service.

Let me share a real scenario. Maria from Guadalajara wanted to fly to Cancun for her anniversary. She searched for viva aerobus business class because she wanted a romantic, comfortable flight. She called us at AirlnesDealsHub confused after not finding anything. We explained that instead of business class, she could purchase "Viva Plus" fare or select "Viva Premier" seats. She ended up buying extra legroom seats and priority boarding. She spent about $40 extra and was very happy.

So when you ask, "does Viva Aerobus offer a business class cabin?" the honest answer is no. But they offer seat upgrades that mimic some business class benefits like boarding early and stretching your legs. You just need to adjust your expectations.

If you are still unsure, call viva aerobus customer service phone number at +1-855-662-5620. Their agents can confirm that no business class cabin exists. But they can also help you find the most comfortable seat on your specific flight.

Quick Reality Check: No separate business class cabin on any Viva Aerobus plane. All passengers share one cabin.

What Type of Seating Does Viva Aerobus Actually Provide

Now that you know viva aerobus business class is not real, let’s talk about what seating you actually get. Viva Aerobus uses an all-economy configuration on their Airbus A320 and A321 aircraft. That means every row has the same basic seat. However, not all seats are created equal.

Here are the three actual seating types you will find:

1. Standard Seats
These are the regular economy seats. They have a pitch (legroom) of about 28 to 29 inches. The width is around 17 inches. These are fine for short flights under 2 hours but can feel cramped on longer routes.

2. Extra Legroom Seats (Viva Plus or Select Seats)
These seats are located in exit rows and bulkhead rows. They offer up to 34 inches of pitch. That is about 5 to 6 inches more than standard seats. You must pay extra for these.

3. Preferred Seats (Front of Plane)
Rows 1 through 5 are considered preferred seats. They do not have more legroom than standard seats, but you deplane faster. You also get slightly better overhead bin access.

Many travelers mistakenly search for viva aerobus business class seat map hoping to see a lie-flat section. That map does not exist. The viva aerobus seat map shows a simple layout with 30 to 40 rows of identical seats, except for exit rows. You can view this map during booking or on their app.

Let me give you a personal example. Last year, I flew AirlnesDealsHub team from Mexico City to Tijuana. That is a 3.5-hour flight. I did not buy extra legroom because I was being cheap. Big mistake. My knees touched the seat in front of me. Now, I always recommend paying for exit row seats on any Viva Aerobus flight over 2 hours.

So the seating you get is economy. Nothing more. But with upgrades, you can get more space. We will cover viva aerobus seat upgrade options in detail later.

Seating Summary: Standard (28" pitch), Extra Legroom (34" pitch), Preferred (same pitch, better location).

Is There a Premium or Business Class Option on Viva Aerobus Flights

This question comes up daily. Travelers want to know if viva aerobus business class exists under a different name like "premium" or "business plus." The honest answer is no. Viva Aerobus does not have any cabin called premium or business class.

However, they do have fare bundles that include better seats and perks. These bundles are often mistaken for business class. Let me break down what Viva Aerobus actually offers:

• Viva Basic: The cheapest fare. No seat selection. One small personal item only. No changes or refunds.

• Viva Plus: Includes a checked bag, carry-on, seat selection (including extra legroom if available), priority boarding, and same-day flight changes.

• Viva Premier: Similar to Viva Plus but with more flexibility and sometimes lounge access at select airports.

Some travel blogs incorrectly call Viva Premier "business class lite." That is misleading. Viva Premier still uses the same economy seat. You do not get a bigger seat, a private cabin, or gourmet meals. You get priority boarding and extra luggage.

At AirlnesDealsHub, we want to be honest with you. If you expect viva aerobus business class to look like American Airlines or Delta business class, you will be very disappointed. But if you want a slightly more comfortable experience with fewer hassles, Viva Plus or Viva Premier are good choices.

I remember a customer named David who called our viva aerobus premium support phone number at +1-855-662-5620. He had booked Viva Premier thinking it was business class. He was angry when he saw his seat. We calmly explained the differences. He decided to keep his booking and later told us that priority boarding and extra luggage were worth the $60 upcharge. He just wished the name was clearer.

So again: no premium or business class cabin. Just add-on bundles.

Important: Viva Premier ≠ Business Class. Same seat, different perks.

What Is the Difference Between Viva Aerobus Fare Types

To avoid confusion about viva aerobus business class, you must understand the fare types. Viva Aerobus offers three main fare families. Each comes with different benefits. Choosing the right one can save you money or give you a better seat.

Viva Basic (The No-Extras Fare)

• Price: Lowest

• Seat assignment: Random at check-in (no choice)

• Legroom: Standard 28-29 inches

• Baggage: Only one small personal item (under seat)

• Changes: Not allowed

• Best for: Very short flights, solo travelers with no luggage

Viva Plus (The Smart Upgrade)

• Price: $30–$60 more than Basic (one-way)

• Seat assignment: You choose any available seat, including extra legroom rows

• Legroom: Up to 34 inches if you pick exit rows

• Baggage: One carry-on + one checked bag

• Priority boarding: Yes

• Changes: Free same-day changes

• Best for: Most travelers who want comfort and flexibility

Viva Premier (The Full Bundle)

• Price: $60–$100 more than Basic

• Seat assignment: Choose any seat (including extra legroom)

• Legroom: Same as Viva Plus (no extra beyond exit rows)

• Baggage: One carry-on + two checked bags (up to 55 lbs each)

• Priority boarding: Yes

• Lounge access: At select airports (Mexico City, Cancun, Monterrey)

• Best for: Families, business travelers, people with lots of luggage

Many people ask: "Does Viva Premier equal viva aerobus business class?" No. You are still sitting in the same economy seat as someone who paid for Viva Basic. You just get more bags and board earlier.

If you want to know viva aerobus business class price, you cannot find one because it does not exist. But you can find Viva Premier prices. For a 3-hour flight like Mexico City to Houston, Viva Premier might cost $180roundtripwhileVivaBasiccosts$80. That $100 difference buys you bags, seat selection, and priority.

At AirlnesDealsHub, we recommend Viva Plus for most travelers. It gives you seat selection and extra legroom without overpaying for two checked bags you may not need. For help choosing, call viva aerobus customer service phone number +1-855-662-5620.

Fare Comparison Cheat Sheet:

• Viva Basic: Seat at check-in, no bags

• Viva Plus: Pick seat + 2 bags + priority

• Viva Premier: Viva Plus + lounge + extra bag

Can You Get Extra Comfort Seats on Viva Aerobus

Yes! This is the closest you will get to viva aerobus business class feeling. Extra comfort seats are simply exit row seats or bulkhead seats with significantly more legroom. These seats are available for an additional fee, regardless of which fare type you book.

Here is how to get them step by step:

Step 1: Book any Viva Aerobus flight (Viva Basic, Plus, or Premier).
Step 2: Immediately after booking, go to "Manage My Booking" on the website or app.
Step 3: Look for "Seat Selection" or "Upgrade Seat."
Step 4: Find rows marked "Extra Legroom" (usually rows 1, 12, 13 on Airbus A320).
Step 5: Pay the extra fee (typically $15–$40 per segment).
Step 6: Your boarding pass will update with your new seat number.

What do these extra comfort seats feel like? Imagine sitting in a standard economy seat with 28 inches of legroom. Your knees touch the seat ahead. Now add 6 inches. You can cross your legs. You can stretch out. You can even stand up without bothering your neighbor. That is the difference.

I have personally used these seats many times flying with AirlnesDealsHub. On a 4-hour flight from Cancun to Chicago, the extra $35 was the best money I spent. I arrived without back pain. My partner, who is 6'2", said he would never fly Viva Aerobus again without exit row seats.

But there is a catch: You must be physically able to sit in an exit row. Viva Aerobus requires that you are at least 15 years old, able to understand safety instructions, and willing to help in an emergency. Also, these seats do not recline as much as standard seats (for safety reasons). Still, the legroom is worth it.

If you want to check viva aerobus business class availability (again, there is no business class), just look for extra legroom seat availability on your flight. These seats sell out fast. Book them as early as possible.

For real-time availability, call viva aerobus customer service phone number +1-855-662-5620. Agents can check which exit rows are free and help you purchase them over the phone.

Extra Comfort Seat Tips:

• Price: $15–$40 per flight

• Legroom: 34 inches vs standard 28

• Must be able to assist in emergencies

What Do Viva Aerobus Seats Include in Standard Economy

If you book the cheapest Viva Basic fare without any upgrades, here is exactly what you get. This is important to understand before you complain about viva aerobus business class not existing.

Included in Standard Economy:

• One seat with 28-29 inches of pitch (distance from seatback to seatback)

• Seat width of approximately 17 inches (similar to most economy seats)

• Recline function (usually 2-3 inches)

• Fold-down tray table

• Seatbelt (standard size, extenders available on request)

• One small personal item (like a backpack or purse) that fits under the seat

Not Included in Standard Economy:

• Seat selection (assigned randomly at check-in)

• Extra legroom

• Priority boarding

• Carry-on bag (must be paid separately)

• Checked baggage (must be paid separately)

• Food or drinks (available for purchase on board)

Let me give you an honest viva aerobus business class review of standard economy: It is fine for short trips. If you are flying from Tijuana to Guadalajara (1 hour), standard economy is totally acceptable. You barely have time to get uncomfortable.

But if you are flying from Mexico City to New York (5 hours), standard economy can be brutal. I made that mistake once. By hour three, my back was screaming. By hour four, I was standing in the back galley just to stretch. By hour five, I promised myself I would never skip the extra legroom again.

Many travelers compare Viva Aerobus standard seats to a city bus. You sit, you ride, you arrive. There are no frills. That is how they keep prices low. If you want comfort, you must pay for viva aerobus seat upgrade options.

If you are unsure whether standard economy is right for you, call viva aerobus mexico customer service phone number at +1-855-662-5620. Tell them your height, your flight length, and your budget. They will give you honest advice.

Standard Economy Reality: Bare bones but functional. Fine under 2 hours. Painful over 4 hours.

Are Seat Upgrades Available on Viva Aerobus Flights

Yes! This is the section you have been waiting for. While viva aerobus business class does not exist, viva aerobus seat upgrade options absolutely do. You can upgrade your seat in several ways, even after booking.

Upgrade Option 1: Extra Legroom Seats (Exit Rows)

• Cost: $15–$40 per flight segment

• How to buy: During booking, or afterward via "Manage My Booking"

• What you get: 34 inches of legroom, ability to stand and stretch

• Best for: Tall travelers, people with back problems, long flights

Upgrade Option 2: Preferred Seats (Front Rows)

• Cost: $8–$20 per flight segment

• How to buy: Same as above

• What you get: Same legroom as standard, but you deplane first

• Best for: Travelers with tight connections, people who hate waiting

Upgrade Option 3: Viva Plus Fare (Bundled Upgrade)

• Cost: $30–$60 more than Basic (one-way)

• What you get: Seat selection (including extra legroom), priority boarding, 2 bags

• Best for: Most travelers wanting value

Upgrade Option 4: Blocked Middle Seat

• Cost: Price of an extra seat (varies)

• How to buy: Book two seats under your name, then call customer service

• What you get: An empty middle seat next to you

• Best for: Plus-size travelers, people needing personal space

Let me share a step-by-step example. You book a Viva Basic flight from Monterrey to Las Vegas. You realize later you want more space. Here is what you do:

1. Log into Viva Aerobus website.

2. Click "My Trips" and select your flight.

3. Click "Add Extras" then "Select Seat."

4. Choose an exit row seat (maps will show which rows have more legroom).

5. Pay $35 with a credit card.

6. Your new seat is confirmed instantly.

That is it. You just performed a viva aerobus seat upgrade. No need to rebook your ticket or call anyone (unless you want help).

At AirlnesDealsHub, we recommend checking upgrade prices every few days after booking. Viva Aerobus sometimes drops prices for unsold extra legroom seats 48 hours before departure. You can get a $40seatfor$20 if you are patient.

For immediate help with upgrades, call viva aerobus premium support phone number +1-855-662-5620. Their premium support team can find the best available seat for your needs.

Upgrade Availability: Extra legroom seats sell out 3-7 days before departure. Buy early.

How Comfortable Are Viva Aerobus Seats Compared to Business Class Airlines

This is the heart of the matter. Many people search for viva aerobus business class review because they want to know comfort levels. Let me be brutally honest: Viva Aerobus seats are not comfortable by business class standards. They are economy seats. But compared to other low-cost carriers, they are average.

Comfort Score (1-10):

• Standard seat (28" pitch): 4/10

• Extra legroom seat (34" pitch): 7/10

• True business class on a full-service airline: 9/10

What makes a true business class better? Width is a big factor. Business class seats are usually 20-22 inches wide. Viva Aerobus seats are 17 inches wide. That extra 3-4 inches makes a huge difference for larger passengers. Business class seats also recline much further, have footrests, and often lie completely flat.

But here is the emotional reality: Most people searching for viva aerobus business class are not actually expecting lie-flat beds. They just want to avoid the misery of cramped knees and sore backs. If that is you, the extra legroom seats will make you happy.

I remember a traveler named Carlos. He is 6'4" and 250 pounds. He tried standard economy once and swore never again. Then he discovered Viva Aerobus exit row seats. He called our viva aerobus customer service phone number at +1-855-662-5620 and asked if business class existed. We explained it did not, but we walked him through buying two seats (one for his body, one for his legs). He spent $100 extra total but said it was cheaper than chiropractor bills.

So compared to real business class? No competition. Real business class wins. But compared to other low-cost economy seats? Viva Aerobus is fine. The extra legroom seats are genuinely comfortable for most people under 6'2".

If you want a true viva aerobus business class review from someone who flies both: Save your business class expectations for airlines that offer it. On Viva Aerobus, set your expectations at "better than a bus" and you will be happy.

Comfort Verdict: Standard seats = tolerable for short trips. Extra legroom = genuinely good. Nothing = true business class.

Does Viva Aerobus Offer Priority Boarding or Extra Legroom

Yes to both. And these two features are often confused with viva aerobus business class by inexperienced travelers. Let me clarify each one separately.

Priority Boarding on Viva Aerobus

Priority boarding means you board the plane before most other passengers. You get to find overhead bin space, settle into your seat, and avoid the long line. On Viva Aerobus, priority boarding is included with:

• Viva Plus fare

• Viva Premier fare

• Purchased as a standalone extra ($8–$15)

Priority boarding does NOT give you a better seat. It only gives you earlier access to the same seats. But if you have a carry-on bag, priority boarding is almost essential. Otherwise, you risk having your bag gate-checked (put in cargo hold).

Extra Legroom on Viva Aerobus

Extra legroom seats have 33-34 inches of pitch. These are the exit rows and sometimes the first row (bulkhead). Extra legroom is NOT automatically included with any fare. You must select these specific seats and pay extra.

Here is what extra legroom feels like: You can cross your legs under the seat in front of you. You can stand up without doing a squat. Your laptop bag fits under the seat without crushing your toes. For anyone over 5'10", this is a game-changer.

Many people ask: "If I buy viva aerobus business class (which doesn't exist), do I get both?" No. But if you buy Viva Plus and then select an exit row seat, you get both priority boarding and extra legroom. That combination is the closest thing to business class on Viva Aerobus.

Let me give you a real example. My colleague at AirlnesDealsHub flew from Mexico City to Bogota (4.5 hours). She bought Viva Plus ($50extra)andselectedanexitrowseat($25 extra). Total upgrade cost $75. She boarded early, stored her bag, stretched her legs, and arrived feeling great. She called it "poor man's business class."

For help adding priority boarding or extra legroom to an existing booking, call viva aerobus premium support phone number +1-855-662-5620. They can add either feature in under 5 minutes.

Key Difference: Priority boarding = board early. Extra legroom = more space. Both = best experience.

What Should You Expect When Booking a Viva Aerobus Flight

By now, you know that viva aerobus business class is not real. So what should you actually expect when you book? Let me walk you through the entire process so there are no surprises.

Step 1: Search for Flights
Go to Viva Aerobus website. Enter your cities and dates. You will see low prices like $29or$49. These are Viva Basic fares. They look amazing.

Step 2: Choose Your Fare
You will see three options: Viva Basic, Viva Plus, Viva Premier. Read what each includes. Remember: Viva Basic does NOT include seat selection or bags. If you want viva aerobus seat upgrade options, start with Viva Plus.

Step 3: Select Your Seat (if applicable)
If you chose Viva Plus or Premier, you now see the viva aerobus seat map. Exit rows are marked with an icon showing a person stretching. Click those seats. They cost extra even with Viva Plus (usually $15–$35). Pay for them now—they sell out fast.

Step 4: Add Bags
Even with Viva Plus, double-check your baggage allowance. For international flights, limits may differ. Add any extra bags now (cheaper than at the airport).

Step 5: Pay and Confirm
Complete payment. You will receive a confirmation email with your seat number (if you selected one) or "seat assigned at check-in" (if you did not).

Step 6: Check In Online (24-48 hours before flight)
Viva Aerobus allows online check-in starting 48 hours before departure (for international) or 24 hours (for domestic). If you did not select a seat, now is when you get a random assignment. If you paid for extra legroom, your seat is already locked in.

Step 7: Arrive at Airport
Get to the airport 2 hours early for domestic, 3 hours for international. If you have priority boarding, look for the priority lane at the gate.

What if something goes wrong? Maybe your seat assignment disappears. Maybe you need to change your flight. Maybe you just have a question about viva aerobus business class availability (again, none). In any of these cases, call viva aerobus mexico customer service phone number at +1-855-662-5620.

At AirlnesDealsHub, we have seen hundreds of travelers successfully book comfortable seats on Viva Aerobus. The key is managing expectations. You will not get champagne and caviar. But you can get a window seat with extra legroom and priority boarding. For a budget airline, that is a win.

Final Expectation: No business class. But with smart upgrades, you can have a comfortable flight.

Frequently Asked Questions (FAQs)

Does Viva Aerobus have a business class cabin?

No. Viva Aerobus business class does not exist. The airline operates with a single-class, all-economy configuration. What they offer are upgrade options like extra legroom seats and priority boarding.

What is the best Viva Aerobus seat upgrade option?

The best viva aerobus seat upgrade options are exit row seats with extra legroom. These cost $15–$40 per flight and give you 34 inches of pitch, which is significantly more comfortable than standard 28-inch seats.

How can I read a real Viva Aerobus business class review?

You cannot read a viva aerobus business class review because the product does not exist. However, you can read reviews of Viva Plus and extra legroom seats. Most travelers find them good for the price.

What is the Viva Aerobus business class price?

There is no viva aerobus business class price because there is no business class. However, extra legroom seats cost $15–$40. Viva Plus fare (which includes seat selection and bags) costs $30–$60 more than basic fare.

Where can I find a Viva Aerobus business class seat map?

A viva aerobus business class seat map does not exist. But you can find the viva aerobus seat map on their website during booking. It shows exit rows (extra legroom) and preferred rows (front of plane).

How do I check Viva Aerobus business class availability?

You cannot check viva aerobus business class availability because it does not exist. Instead, check availability of extra legroom seats by starting a booking and viewing the seat map.

What is the Viva Aerobus customer service phone number?

The official viva aerobus customer service phone number is +1-855-662-5620. For premium support, ask for the viva aerobus premium support phone number at the same line.

Is there a specific Viva Aerobus Mexico customer service phone number?

Yes, the viva aerobus mexico customer service phone number is also +1-855-662-5620. This number works for all regions, including Mexico, US, and international calls.

Can I get a refund for a Viva Aerobus seat upgrade?

Seat upgrades are generally non-refundable unless you cancel your entire booking within 24 hours of purchase. For specific situations, call customer service at +1-855-662-5620.

Are Viva Aerobus extra legroom seats worth it for tall passengers?

Absolutely. If you are over 5'10", viva aerobus seat upgrade options like exit row seats are worth every penny. On flights over 2 hours, tall passengers report significantly less pain and fatigue.

Final Thoughts

You came here searching for viva aerobus business class. Now you know the honest truth: it does not exist. But do not let that discourage you. Viva Aerobus offers smart, affordable viva aerobus seat upgrade options that can make your flight genuinely comfortable.

The best strategy is simple: Book a Viva Plus fare, then immediately select an exit row seat. You will get priority boarding, extra legroom, and bags included. For most travelers, this combination costs $50–$100 extra roundtrip. That is a small price for a pain-free journey.

If you feel confused or frustrated, remember you are not alone. Thousands of travelers search for viva aerobus business class every month. The airline could do a better job explaining their seating. That is why AirlnesDealsHub exists—to give you clear, honest, helpful information.

Before you book your next flight, call viva aerobus customer service phone number at +1-855-662-5620. Ask about current upgrade prices. Ask about seat map availability. Ask for the viva aerobus premium support phone number if you have complex needs. The agents are there to help.

Finally, adjust your expectations. You will not get lie-flat beds or champagne. But you can get a spacious exit row seat, board early, and arrive at your destination feeling human. On a budget airline, that is as close to business class as it gets.