The hygiene of food on train is the number one concern for any traveler choosing to book food in train. At RailRestro, we don't just claim to be safe—we back it up with a rigorous, transparent system that monitors every step, from the partner kitchen to your seat.
We believe that true safety comes from continuous oversight and adherence to the highest legal standards. Here is the reality behind our hygiene promise and how we ensure peace of mind when you order food in train.
1. Zero Tolerance for Non-Compliance: Our FSSAI Vetting
Our commitment to hygiene starts with our partners. We only collaborate with kitchens that meet and exceed national food safety guidelines.
The Mandate: Every RailRestro partner restaurant must possess a valid FSSAI (Food Safety and Standards Authority of India) license. This is non-negotiable and provides the legal authority behind our promise.
The Audit: Beyond checking the license, our team conducts regular, surprise audits focusing specifically on kitchen cleanliness, water quality, pest control, and staff sanitation practices.
The Result: When you order food in train with us, your meal is prepared in a legally compliant, professionally vetted environment.
2. Mandatory Staff Sanitation Protocol
Food safety is dependent on the people handling the ingredients. We ensure our partners enforce strict personal hygiene rules for all kitchen staff.
Hand Hygiene: Mandatory use of sanitizing stations and frequent handwashing logs are enforced before handling any food item.
Protective Gear: All staff involved in preparation and packaging must wear clean uniforms, disposable gloves, hairnets, and face masks.
The Result: We minimize any human-to-food contact risk, ensuring that the food on train you receive is handled with the utmost care and professionalism.
3. Kitchen Environment & Storage Standards
A clean process requires a clean space. Our standards cover the core environment where your meal is cooked.
Surface Safety: All cutting boards, counters, and utensils must be regularly sanitized and designated for specific food types (e.g., separating raw meat preparation from vegetables).
Temperature Control: Ingredients, especially perishables like meat, fish, and dairy, must be stored at optimal, regulated temperatures to prevent bacterial growth before cooking.
The Result: By controlling the environment, we maximize freshness and reduce the risk of cross-contamination inherent in traditional food on train preparation.
4. Tamper-Proof & Food-Grade Packaging
The final mile of the journey, from the kitchen counter to your train seat, is secured through advanced packaging.
Secure Sealing: Every single meal container is sealed with a tamper-proof sticker or seal. This is your visible guarantee that once the food left the kitchen, it remained untouched until you broke the seal.
Temperature Integrity: We mandate the use of high-quality, food-grade containers that help maintain the meal's temperature, ensuring your hot meal stays hot and safe.
The Result: You have complete assurance that the meal you decided to book food in train is the same hygienic meal that was prepared.
5. Continuous Improvement Driven by Feedback
Our hygiene promise is a living commitment, constantly reinforced by real-world feedback.
The Feedback Loop: We encourage every customer to rate their meal and their delivery experience. Low ratings specifically related to hygiene are immediately flagged.
Actionable Results: Restaurants receiving recurring complaints are subject to immediate re-inspection and corrective action. Persistent failure to meet our hygiene benchmarks results in termination of the partnership.
When you book food in train through RailRestro, you are choosing a network that sees hygiene not as an option, but as the foundation of our entire service. We've gone behind the scenes so you don't have to worry about what's coming to your plate.
Choose safety, choose quality—choose RailRestro to order food in train.
Read more:
Comments