hotel complaints- (1)

9008637873?profile=originalTravelers Don’t Use Social Media to Complain

Would you ever tell a Facebook friend that your stay at a hotel really “sucked,” or can you see yourself going public on Twitter with a rant about some resort’s horrible customer service or food?

It  seems, says Hotelmarketing.com that  although we’re big users of social media, and often inclined  to grouse to our friends about a bad trip or lousy airline service, in reality, only 2% of those surveyed said they express their specific, negative feedback
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