Gone are the days when train passengers had limited dining options and relied on pantry cars or station vendors. With the advent of e-catering services, passengers can now enjoy a wide variety of delicious food order on train which are delivered directly to the seats. In this article, we'll explore how to order train food online through RailMitra, focusing on convenience and the variety of options available. Whether you fancy a hot meal or a light snack, RailMitra's e-catering service ensures a satisfying dining experience during your journey.
Rise of eCatering in Indian Railways
Understanding eCatering
eCatering is a service that allows train passengers to order food on train online from the restaurants which are near railway stations. This service has revolutionised the availability of food during train travel, providing a more diverse and hygienic choice of meals.
Why is eCatering popular?
The popularity of eCatering stems from its convenience, variety and the certainty that you will receive freshly prepared meals. Instead of relying on limited onboard options, passengers can choose from an extensive menu, from local delicacies to international cuisine.
How to order food on train online with RailMitra
Step 1: Download the RailMitra app
The first step to ordering food on the train is to download the RailMitra app. The app is available for both Android and iOS and is designed to be user-friendly.
Step 2: Enter your PNR number
After opening the app, enter your 10-digit PNR number. This helps RailMitra identify your train and seat number to ensure your food is delivered accurately and quickly.
Step 3: Browse the menu
RailMitra works with a number of restaurants and offers an extensive menu. Whether you're in the mood for North Indian, South Indian, Chinese or fast food, you can browse through the options and choose your desired dish.
Step 4: Place your order
Once you've chosen your meal, place your order via the app. You can pay online through credit/debit cards, UPI or opt for cash on delivery.
Step 5: Enjoy your meal
Your food will be delivered to your seat at the next station, so you can enjoy fresh and tasty food without leaving the comfort of your train compartment.
Advantages of ordering food on train online through RailMitra
- Wide range of dishes
RailMitra offers a diverse range of dining options, so there's something for everyone. From full course meals to snacks and drinks, RailMitra has you covered.
- Fresh and hygienic food
Hygiene is a top priority for RailMitra. All partner restaurants adhere to strict food safety protocols and ensure that food is prepared in a clean environment and delivered fresh.
- Comfort
One of the biggest advantages of ordering train food online is convenience. You don't have to wait in long queues at station vendors or bring packaged food from home. RailMitra delivers food right to your seat so you can focus on enjoying your journey.
- Real-time order tracking
RailMitra provides real-time tracking of your order so you know exactly when your food will arrive. This feature adds another layer of security and convenience to passengers.
Popular catering options on RailMitra's eCatering platform
- North Indian Thali: A healthy meal with roti, rice, dal and curry.
- Biryani: Fragrant and tasty, available in both vegetarian and non-vegetarian variants.
- Chinese Combo: A popular choice for travellers, offering fried rice or noodles with Manchurian or chilli chicken.
- South Indian Delights: Choose from dosas, vadas or idlis with sambar and chutney.
- Snacks and drinks: For a light bite, opt for sandwiches, burgers or samosas.
How RailMitra ensures seamless eCatering
Partnership with trusted restaurants
RailMitra works with verified restaurants near the railway station to ensure timely and quality food delivery. These restaurants are selected based on their hygiene standards and ability to deliver freshly prepared food.
Efficient logistics
RailMitra's logistics team ensures that your order arrives on time, even if there are changes in the timetable. The app updates the restaurant and delivery staff on the status of your train in real time and ensures fast delivery.
24/7 customer support
RailMitra customer support is available 24 hours a day to assist passengers with any queries or issues related to their food orders. Whether you need help ordering or tracking your food, the support team is here to help.
Frequently Asked Questions (FAQ)
Q. How soon should I place my order?
Ans. It is recommended that you place your order at least 60 minutes before your scheduled delivery station to ensure timely service.
Q. Can I cancel a food order?
Ans. Yes, you can cancel your order, but it is recommended to do so well in advance to avoid cancellation fees.
Q. What if my train is delayed?
Ans. RailMitra monitors the current status of your train and adjusts the delivery accordingly, ensuring you get your food to the right station.
Q. Is cash on delivery possible?
Ans. Yes, RailMitra offers cash on delivery option for passengers who prefer cash payment.
RailMitra makes it easier than ever to enjoy quality food during your train journey. With the option to order food on train online, passengers no longer have to worry about limited dining options or unhygienic food. RailMitra's ecatering service ensures that you can enjoy a wide variety of delicious meals delivered right to your seat, enhancing your overall travel experience. So, the next time you travel by train, let RailMitra take care of your meals and make your journey more pleasant.
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