New app provides international travelers with critical medical information
RICHMOND, Va., March 25, 2013 — Allianz Global Assistance, a world leader in travel insurance and travel assistance, has launched a new smartphone app that provides travelers with emergency medical expertise at their fingertips. The TravelSmart™ mobile app provides international travelers with important information on local medical providers, drug and first aid translations, emergency phone numbers and more.
Allianz Global Assistance has helped millions of consumers solve their travel problems over the past 60 years and employs almost 11,000 associates speaking 40 languages across five continents. Utilizing the extensive resources and experience of the company’s medical assistance teams in 28 countries around the world, the TravelSmart app includes Allianz Global Assistance’s comprehensive list of 2,000 hospitals in 129 countries. Each hospital listed has been approved by the company as appropriate for travelers and each listing includes contact information and one-touch dialing. A drug dictionary includes internationally recognized names for common drugs while first aid term translations are available in 17 languages. Emergency services phone numbers are available for 217 countries and can be reached through one-touch dialing.
Fabrice Durand-Brochec, Vice President of Assistance Services at Allianz Global Assistance USA, says managing medical problems in foreign countries can be daunting when travelers don’t know where to turn for help. “The TravelSmart app solves the number one healthcare problem that consumers face when traveling abroad,” said Durand-Brochec. “Now anyone can use their smartphone to quickly and easily find and contact an appropriate medical facility where you can be confident you will receive quality medical care.”
The app also provides a stream of the latest travel news from USA TODAY. The brief and informative stories provide travelers with the latest travel updates and are the perfect diversion while waiting for a flight.
The TravelSmart app is free to download and use and can be accessed by visiting http://www.allianztravelinsurance.com/online/travelsmart. It can also be located in the Apple App Store at http://bit.ly/WTwFcc and in the Google Play store at http://bit.ly/11eQJr4
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Allianz Global Assistance USA
Allianz Global Assistance USA is a leading consumer specialty insurance and assistance company with operation centers in 29 countries. In the United States, Allianz Global Assistance USA (AGA Service Company) insures 13 million customers and is best known for its Allianz Travel Insurance plans.
In addition to travel insurance, Allianz Global Assistance USA offers event ticket protection and unique assistance services such as international medical assistance and concierge services. The company also serves as an outsource provider for in-bound call center services and claims administration for health insurers, property and casualty insurers, and credit card companies.
For more information about Allianz Global Assistance USA, please visit allianzassistance.com. To learn more about Allianz Travel Insurance plans, please visit allianztravelinsurance.com or Like us on Facebook at Facebook.com/AllianzTravelInsuranceUS.
Allianz Global Assistance
How can we help?
International leader in Assistance, Travel Insurance and health, life & home care services, today Allianz Global Assistance counts more than 10,920 employees who speak 40 different languages and work throughout the world with a network of 400,000 service providers and 180 correspondents. 250 million people, or 4% of the world’s total population, benefit from its services, which the Group provides on all five continents.
Allianz
Allianz is the 50th largest company in the world (Forbes Global 2012) and 62nd most valuable global brand (Interbrand, 2012). Allianz has 151,000 employees worldwide and 76 million customers in more than 70 countries. In 2011, Allianz had over 103 billion euros in revenue and over 1.6 trillion euros under management. In addition to Allianz Global Assistance, Allianz brands in the US include:
Allianz Life
Allianz Global Investors
PIMCO
Fireman’s Fund
Euler Hermes
Allianz Global Corporate & Specialty
© 2013 AGA Service Company. All rights reserved. “TravelSmart” is a trademark of AGA Service Company. All names and trademarks used herein are property of their respective owners.
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