You returned the car on time. You documented everything. You called customer service. And somehow, three weeks later, you're still waiting — still getting the same scripted response, still no refund, still no resolution. That feeling of hitting a wall with a rental company is genuinely frustrating, and you're far from alone in experiencing it.
Knowing how to escalate an issue on Dollar Car Rental is the difference between getting ignored and getting results. The process exists, the channels are r
