customers - Blogs - Tripatini2024-03-29T00:36:21Zhttps://tripatini.com/profiles/blogs/feed/tag/customersTop 6 Features of Luxury Hotelshttps://tripatini.com/profiles/blogs/top-6-features-of-luxury-hotel2016-04-05T08:00:00.000Z2016-04-05T08:00:00.000ZNancy Ahujahttps://tripatini.com/members/NancyAhuja<div><p>Traveling is one of the most rejuvenating experiences that one can have. It helps to break the monotony of work and life. In today’s era, for most people, life has become a rush from one activity to another, one place to another, as people are trying to gather as much as possible. They are forgetting the values of life. But, traveling is a time when people can relax, ponder and reflect. After a pleasant travel, mostly people return home with a fresh thought and new outlook, they are full of zeal and have better determination as well as it has also a great informative value.</p><p></p><p><a href="{{#staticFileLink}}9296612662,original{{/staticFileLink}}"><img width="338" src="{{#staticFileLink}}9296612662,original{{/staticFileLink}}" class="align-center" alt="9296612662?profile=original" /></a></p><p></p><p>As we know traveling and visiting new places help us in many ways but before that make some travel plans like where to stay, which place to visit, about the culture, food, and some other information.</p><p><br /> Selection of a hotel is very important as you will spend the time there with your family. So, you must be very clear about your requirements from the hotels. Travelers prefer a luxurious hotel if they are traveling with their family so as to get maximum comfort or when they are on a business trip. There are many hotels available in the different parts of the world.</p><p><br /> You can find Find <strong><a href="http://bookbestrate.com/en/hotels/united-arab-emirates/abu-dhabi-emirate/abu-dhabi" target="_blank">Luxury Hotels In Abu Dhabi</a></strong> which are perfect for the tag “luxury”. These luxurious hotels will not only provide you the basic facilities of bed and storage but also with a wide range of luxury features en-suit bathrooms, swimming pools, children's activities, a health club, ballrooms, on-site conference facilities, and other amenities.</p><p><br /> The luxury hotel must have the below mentioned features that the travelers have can expect from them:</p><p><br /> <strong>• Easy booking process</strong></p><p><br /> It is very important to have an easy and swift handling process for booking the rooms. Whether you are the <strong><a href="http://www.itpro.co.uk/strategy/business-travel/23551/hotel-room-necessities-eight-things-business-travellers-want" target="_blank">luxury customers or budgeted</a></strong> ones, everyone looks for an easy and simple way to book their hotel rooms. The hotels should offer a customized version of the booking application for targeting the luxury travelers.</p><p><br /> <strong>• Flexibility in check-in and check-out process</strong></p><p><br /> Any luxury traveler would never like to stand in the queue to get the hold of his booked rooms. So, a separate queue or a single attendant must be there for them to help them settle in their respective rooms within 5-10 minutes of their arrival. Checkout process should also be done in the proper manner to use less time and fast clearance of the bills.</p><p><br /> <strong>• The same version of the rooms offered during booking</strong></p><p><br /> It is always important to offer the same room which was offered during booking time. Any guest would never settle down for any other rooms instead of the one chosen by them. </p><p><br /> <strong>• The luxury rooms features</strong></p><p><br /> The “luxury” tag defines a luxury room. It must have luxurious features and amenities in it. The view from the room, the features like top quality furnishings, attached amenities, neatly decorated, settings and many other specifications define whether the room is a luxury one or an ordinary one like a room with: </p><p><br /> a) fresh air</p><p><br /> b) firm mattresses</p><p><br /> c) high quality natural fiber bedspread</p><p><br /> d) a room safe</p><p><br /> e) comfortable reading chair</p><p><br /> <strong>• Extra amenities</strong></p><p><br /> It is <strong><a href="https://www.quora.com/What-are-the-3-factors-thats-most-important-to-you-when-booking-a-hotel" target="_blank">also important to have</a></strong> some proper activity areas within an easy access to the travelers. The swimming pool, indoor and outdoor activity points, fitness service, laundry services spa service are the other amenities which are offered during the stay.</p><p><br /> <strong>• Premium services</strong></p><p><br /> The guests expect to receive the luxurious touch at anything they have. So it is very important to make them feel important during their stay with great housekeeping services and courteous guest relation executives.</p></div>How the Wrong Words Kill Customer Loyalty: The Best "Bon Mots"https://tripatini.com/profiles/blogs/how-the-wrong-words-kill-customer-loyalty-the-best-bon-mots2014-07-06T17:44:36.000Z2014-07-06T17:44:36.000ZKaleel Sakakeenyhttps://tripatini.com/members/KaleelSakakeeny<div><p><a href="{{#staticFileLink}}9008853087,original{{/staticFileLink}}"><img class="align-center" src="{{#staticFileLink}}9008853087,original{{/staticFileLink}}" width="550" alt="9008853087?profile=original" /></a></p><p><strong>How the Wrong Words Kill Customer Loyalty. The Best Bon Mots</strong> <br /> <br /> So, it begins with a desire to have a drink at an artful and attractive Band B, a drink in the garden as the sun sets.<br /> <br /> There are no glasses, so I help myself to two. No ice. I find the refrigerator and help myself to ice. <br /> <br /> <em>The owner returns and glances quickly at the glasses and ice. The message is clear: I was not invited to help myself. I should have waited and asked for ice and glasses.</em><br /> <br /> I ask her and she agrees she was “thrown.” <br /> <br /> Better response from the owner: “Oh, I’m sorry I didn’t leave glass out or invite you to help yourself if I wasn’t around. I’m glad you did. Enjoy the drink.”<br /> <br /> Elsewhere, I note check-out time is eleven AM. There’s time for a swim after breakfast. But I’m not sure. <br /> <br /> Me: “Do we have time for a quick swim? <br /> <br /> Innkeeper: “ As long as you’re out by 11, that’s fine.” <br /> <br /> “Out?” <br /> <br /> Better response: “Of course. Check out time is 11 but it’s a perfect beach day. Could you be back by 11:30?”<br /> <br /> Another day another place. <br /> Not sure if we want the room that’s offered to us.<br /> <br /> Me: “Could we see another room, please.” <br /> <br /> Innkeeper: “This is the only room we have that’s vacant.” <br /> <br /> I wanted to hear: “Of course. Happy to show you our rooms, but this is the only room that’s free for tonight. Still, you might want to come back some time, so let me show you what we have.” <br /> <br /> Moving on. Local coffee shop. Cute village. <br /> <br /> Me: “Can I use your bathroom, please.”<br /> <br /> <em>“Sorry, we don’t have a public bathroom.”</em><br /> <br /> Me: “Oh, what does the staff do?”<br /> <br /> “Our bathroom is not for public use.”<br /> <br /> I would feel better hearing: “Usually only the staff use our bathroom because we can’t maintain a public bathroom. But if it’s an emergency , please use it.” <br /> <br /> Telling me that if I’m allowed to use it, everyone will want to, is like being in elementary school when I raised my hand to pee. Teacher said,. “If you go everyone will want to.”<br /> <br /> Well, teach, you deal with that when it happens. This is me asking in this moment. <br /> <br /> And again. A restaurant.<br /> <br /> Me: “We’d like to split the grilled tuna plate, please.”<br /> <br /> Waitress: “Sorry. but we charge five dollars to split an entree.”<br /> <br /> Me: “I don’t get it. It’s my meal. My money. I should be able to split it, throw it away or do what I want with it. “<br /> <br /> Waitress calls the owner, who says, “I’m sorry, but those are the rules. We charge to split meals.”<br /> <br /> Everyone loses. I leave unhappy and hungry. The restaurant loses a customer. The energy is bad and corrupted.<br /> <br /> Lastly, because the point here is obvious:<br /> <br /> I would really like a midday coffee and don’t feel like driving to a coffee shop or restaurant.<br /> <br /> There is no coffee or tea or snacks anywhere in the place. A bad sign too begin with.<br /> <br /> Me to owner: “Do you usually have coffee or cold drinks or nuts or cookies around?”<br /> <br /> <em>Response: “No we don’t, except by prior arrangement.”</em><br /> <br /> The better, customer-building response here is obvious.<br /> <br /> And so it goes.<br /> <br /> <em>When a word choice or the energy behind the words creates or destroys customer loyalty (and the desire to recommend the place), why say them.</em><br /> <br /> <em>Innkeepers and especially B&B owners and staff could use some help in finding better bon mots.</em> <br /> <br /> <br /> <br /> <br /></p></div>4 Easy Steps To Happy Return Rentershttps://tripatini.com/profiles/blogs/4-easy-steps-to-happy-return2010-11-15T20:30:00.000Z2010-11-15T20:30:00.000Zstewart christensenhttps://tripatini.com/members/stewartchristensen<div><p style="text-align:left;"><img src="http://images.free-extras.com/pics/j/jumps-1716.jpg" alt="jumps-1716.jpg" /></p><p style="text-align:left;"><span class="Apple-style-span" style="color:rgb(37,37,37);font-family:Arial, Verdana, sans-serif;line-height:20px;"><strong style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;font-size:13px;vertical-align:baseline;background-color:transparent;"><br /></strong></span></p><p style="text-align:left;"><span class="Apple-style-span" style="color:rgb(37,37,37);font-family:Arial, Verdana, sans-serif;line-height:20px;"><strong style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;font-size:13px;vertical-align:baseline;background-color:transparent;">Making That “Home Away From Home” Experience For Your Renters</strong></span></p><div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;font-size:13px;vertical-align:baseline;background-color:transparent;"><span class="Apple-style-span" style="color:rgb(37,37,37);font-family:Arial, Verdana, sans-serif;line-height:20px;">Sometimes, while renting a vacation home it is painfully obvious that you are staying in someone else’s place. You have to spend the fist day poking around finding where everything is kept, what works, what doesn’t, what appliances they have and don’t. Not to mention finding a place to buy the groceries for the week and things to do in the surrounding area for the time of your stay.</span></div><div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;font-size:13px;vertical-align:baseline;background-color:transparent;"><p style="margin-top:5px;margin-right:0px;margin-bottom:5px;margin-left:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;font-size:13px;vertical-align:baseline;background-color:transparent;"><span class="Apple-style-span" style="color:rgb(37,37,37);font-family:Arial, Verdana, sans-serif;line-height:20px;">Part of running and owning a vacation rental is taking the time to create a positive experience for your renters so they return and rent from you year after year after year. I have browsed through hundreds of reviews of vacation rentals to find 4 tips to help you do just this.<br /></span></p><p style="margin-top:5px;margin-right:0px;margin-bottom:5px;margin-left:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;font-size:13px;vertical-align:baseline;background-color:transparent;"><span class="Apple-style-span" style="color:rgb(37,37,37);font-family:Arial, Verdana, sans-serif;line-height:20px;"><strong style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;font-size:13px;vertical-align:baseline;background-color:transparent;"><br /></strong></span></p><p style="margin-top:5px;margin-right:0px;margin-bottom:5px;margin-left:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;font-size:13px;vertical-align:baseline;background-color:transparent;"><span class="Apple-style-span" style="color:rgb(37,37,37);font-family:Arial, Verdana, sans-serif;line-height:20px;"><strong style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;font-size:13px;vertical-align:baseline;background-color:transparent;">1. Shopping and Activities Tips</strong></span></p><p style="margin-top:5px;margin-right:0px;margin-bottom:5px;margin-left:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;font-size:13px;vertical-align:baseline;background-color:transparent;"><span class="Apple-style-span" style="color:rgb(37,37,37);font-family:Arial, Verdana, sans-serif;line-height:20px;">In many vacation rental reviews people talk about tips left by the owner of things to do, and places to shop while staying at the home. This is a great step towards providing a “home away from home” experience. Who wants to spend an afternoon of their vacation finding a grocery store. It only takes a few minutes to create a simple list of nearby stores and some simple directions, and your renters will greatly appreciate it. Along with this list leave a simple list of your favorite activities to do while they are staying there. This simple step will go a long way to making their stay more comfortable and less frustrating, especially if your vacation home is in a busy “tourist trap” destination.</span></p><p style="margin-top:5px;margin-right:0px;margin-bottom:5px;margin-left:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;font-size:13px;vertical-align:baseline;background-color:transparent;"></p><p style="margin-top:5px;margin-right:0px;margin-bottom:5px;margin-left:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;font-size:13px;vertical-align:baseline;background-color:transparent;"><span class="Apple-style-span" style="color:rgb(37,37,37);font-family:Arial, Verdana, sans-serif;line-height:20px;"><strong style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;font-size:13px;vertical-align:baseline;background-color:transparent;"><br /></strong></span></p><p style="margin-top:5px;margin-right:0px;margin-bottom:5px;margin-left:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;font-size:13px;vertical-align:baseline;background-color:transparent;"><span class="Apple-style-span" style="color:rgb(37,37,37);font-family:Arial, Verdana, sans-serif;line-height:20px;"><strong style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;font-size:13px;vertical-align:baseline;background-color:transparent;">2. The Digital Works</strong></span></p><p style="margin-top:5px;margin-right:0px;margin-bottom:5px;margin-left:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;font-size:13px;vertical-align:baseline;background-color:transparent;"><span class="Apple-style-span" style="color:rgb(37,37,37);font-family:Arial, Verdana, sans-serif;line-height:20px;">Another review trend is the mention of the television, sound system, movies, and/or wifi Internet. In today’s age we are rarely away from these modern conveniences. Although we might want to take a vacation to get away from these, that’s our choice and pleasure. If we are staying at our “home away from home” we still expect them to be available and easy to use. Who wants to stay at a home with the most expensive televisions, sound systems, etc. if they are too complicated to use? Do yourself a favor, provide good quality (it doesn’t have to be the best) and make sure it’s easy to use. You don’t want your renters calling you because they can’t figure out the DVD player, or the audio isn’t working. Have a nice selection of movies and music for your guests to pick from and easy to use systems to use them on.</span></p></div><div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;font-size:13px;vertical-align:baseline;background-color:transparent;"><p style="margin-top:5px;margin-right:0px;margin-bottom:5px;margin-left:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;font-size:13px;vertical-align:baseline;background-color:transparent;"><span class="Apple-style-span" style="color:rgb(37,37,37);font-family:Arial, Verdana, sans-serif;line-height:20px;"><strong style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;font-size:13px;vertical-align:baseline;background-color:transparent;"><br /></strong></span></p><p style="margin-top:5px;margin-right:0px;margin-bottom:5px;margin-left:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;font-size:13px;vertical-align:baseline;background-color:transparent;"><span class="Apple-style-span" style="color:rgb(37,37,37);font-family:Arial, Verdana, sans-serif;line-height:20px;"><strong style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;font-size:13px;vertical-align:baseline;background-color:transparent;">3. Soap, Shampoo, and Basic Toiletries</strong></span></p><p style="margin-top:5px;margin-right:0px;margin-bottom:5px;margin-left:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;font-size:13px;vertical-align:baseline;background-color:transparent;"><span class="Apple-style-span" style="color:rgb(37,37,37);font-family:Arial, Verdana, sans-serif;line-height:20px;">When going on vacation it is obviously important to bring your own toothbrush and toothpaste, deodorant, and other things that you don’t necessarily want to “share” with someone else. But what of the others? Small “hotel like” bars of soap, travel shampoo and conditioner can be bought in bulk for a reasonable price. Or maybe just one nice bar of soap for the master bathroom. Also, what of toilet paper and paper towels? These things are easy to provide and can go a long way. You can twist this one all sorts of ways, but the fact remains, the less you have to pull out of your suit case the more it will feel like your “home away from home.”</span></p><div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;font-size:13px;vertical-align:baseline;background-color:transparent;"><span class="Apple-style-span" style="color:rgb(37,37,37);font-family:Arial, Verdana, sans-serif;line-height:20px;"><strong style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;font-size:13px;vertical-align:baseline;background-color:transparent;"><br /></strong></span></div><div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;font-size:13px;vertical-align:baseline;background-color:transparent;"><span class="Apple-style-span" style="color:rgb(37,37,37);font-family:Arial, Verdana, sans-serif;line-height:20px;"><strong style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;font-size:13px;vertical-align:baseline;background-color:transparent;">4. Be Helpful, Courteous, and Kind</strong></span></div><div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;font-size:13px;vertical-align:baseline;background-color:transparent;"><span class="Apple-style-span" style="color:rgb(37,37,37);font-family:Arial, Verdana, sans-serif;line-height:20px;">This might seem quite obvious, but It is important and I think merits mention. I haven’t read a single review that said it was a wonderful stay, the place was great but the owner was unhelpful, rude, and disrespectful. You wonder why? Because they don’t get reviews, and they probably don’t get as many renters either. Be a helpful, courteous, and kind owner and the renters will be all the more pleased with the experience. You don’t have to be extravagant but remember the things your mother taught you, “Please”, “Thank you”, and “You’re Welcome”. Your renters are your business, treat them like you want to see them everyday, because you should.</span></div></div><div style="margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;font-size:13px;vertical-align:baseline;background-color:transparent;"><p style="margin-top:5px;margin-right:0px;margin-bottom:5px;margin-left:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;font-size:13px;vertical-align:baseline;background-color:transparent;"><span class="Apple-style-span" style="color:rgb(37,37,37);font-family:Arial, Verdana, sans-serif;line-height:20px;"><br /></span></p><p style="margin-top:5px;margin-right:0px;margin-bottom:5px;margin-left:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;font-size:13px;vertical-align:baseline;background-color:transparent;"><span class="Apple-style-span" style="color:rgb(37,37,37);font-family:Arial, Verdana, sans-serif;line-height:20px;">If you have other tips that have created happy return customers <b>please share them in the comments</b>. Here at Trekadoo <font class="Apple-style-span" color="#464646"><span class="Apple-style-span" style="margin-top:0px;margin-bottom:0px;background-color:transparent;"><u><a href="http://trekadoo.com">vacation rental software</a></u></span></font> it’s our goal to provide owners with tools like email marketing and fast online booking to make your renters experience even more enjoyable. Check back often to see what we can do for you, or sign up for our free trial.</span></p></div></div>