I'm currently staying in a Hampton Inn in Bowling Green, Ohio, where I'm attending a book festival with some of my students. The hotel's about the best of the bunch around. In my students' room, we find a note: "Dear Guest, I could not make your bed because you left your belongings on it. Sorry. Housekeeping."
HUH??? The girls had left a pair of jeans, a shirt or two and a scarf on the bed. Not a rock star-worthy mess. I asked the front desk and they said it's policy not to make a bed when someone's stuff is on it. I asked if this policy is posted and the front desk manager said no, but didn't understand how that was relevant. She then said, "Well, this hotel is privately owned." As if that makes it okay to have random policies about not cleaning up after guests. She was also very condescending, asking, "I don't understand what you want me to do about it. Do you want me to make your bed right now? She said, 'Sorry!'"
I truly don't get this. Doesn't housekeeping have to touch your stuff in the bathroom when they clean it? What's the difference? Anyone ever encounter anything like this before?